Reference

The Rules That Govern Your erball Account

Access to erball depends on where you are and what your state permits — we operate only where local law allows. These terms set out your rights, our obligations, and how we handle everything from your account data to payment activity through PayPal, Venmo…

State-dependent accessAccount data rightsPayPal, Venmo, Play+ coveredUS-based policy contactJurisdiction-specific terms

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How Our Legal Terms Apply to You

erball Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

erball is available only in states where online gaming and sports betting are permitted under applicable law. If your state does not currently authorize this type of platform, your access will be restricted at account creation — no workarounds, no exceptions. When you open an account,

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you confirm you are in an eligible state and meet the minimum age requirement set by that state's law. Your account is personal and non-transferable. Any payment method you link — PayPal, Venmo, or a Play+ prepaid card — must be held in your own name.
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Transactions processed through those rails are subject to our payment terms, and any dispute over a failed or reversed transaction should be reported to our support team before initiating a chargeback with your payment provider. We reserve the right to suspend or permanently close accounts where
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we identify misrepresentation of location, age, or payment ownership. Material changes to these terms are communicated via the email address on your account before they take effect. Continued use of the platform after the effective date constitutes acceptance. For questions about a specific provision, reach our
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policy team directly through the contact paths listed in the support section below.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

POLICY CONTACT PATHS

Reach Us About a Legal or Policy Question

Got a question about how these terms apply to your account specifically? Our support team handles policy inquiries separately from general account help. Reach out through any of the channels below and reference your account email so we can pull the right context fast.

HOW WE HANDLE THIS

Data, Cookies, Security and Your Account Rights

We collect only the information needed to verify your identity, process payments, and keep your account secure. Here is how each area works in practice — no vague gestures, just the actual process.

Data Handling We collect name, email, state of residence, and payment identifiers for PayPal, Venmo, or Play+. Data is stored on encrypted servers and never sold to third-party marketers.

Cookies and Tracking We use session cookies for login continuity and analytics cookies to see which parts of the lobby you use most. You can adjust cookie preferences in your browser settings at any time.

Account Security Every login triggers an OTP sent to your registered email or phone. Changing your linked PayPal or Venmo account requires re-verification of your identity before the update takes effect.

Retention and Deletion We retain account records for the period required by applicable state law after closure. You can request a copy of your stored data or ask for deletion through the help center.

Legal and Account Policy — Common Questions

Real questions we hear about how these terms work day to day — answered directly, without legal jargon.

At account creation, we check your location against current state law. If your state does not permit this platform, access is blocked at that step. Eligibility can change as state laws are updated.

Yes. Contact our support team first with your PayPal transaction ID. We can confirm receipt on our end before you escalate to PayPal directly — this usually resolves faster than a third-party chargeback.

We retain records as required by your state's applicable law, then delete personal data on a rolling schedule. Submit a deletion request through the help center and we'll confirm the timeline for your account.

Absolutely. Submit a data access request from the help center inside your account settings. We'll compile and deliver your data package to your registered email within the timeframe our policy specifies.

Payment method changes are a common fraud vector. Re-verifying your identity before updating a linked Venmo or Play+ account protects your balance and prevents unauthorized payment redirects.

Yes. We send a notice to your registered email before any material change takes effect. Continuing to use the platform after the effective date means you accept the updated terms.

Reference

Legal

Access may be available only in states where local law permits.

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The Rules That Govern Your erball Account

Reach Us About a Legal or Policy Question

Data, Cookies, Security and Your Account Rights

Legal and Account Policy — Common Questions

01 How do I know if my state is eligible?

02 Can I dispute a transaction if my PayPal transfer didn't credit?

03 What happens to my data if I close my account?

04 Can I request a copy of the information erball holds on me?

05 Why does changing my Venmo or Play+ account require re-verification?

06 Will I be notified before these terms change?

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